Joseph Knaack currently leads as National Account Manager for ADT Multifamily, revolutionizing smart home services for ownership groups and management companies to maximize net operating income and enhance resident experiences. Before ADT Multifamily, Joseph was the Customer Success Manager at Flamingo, a resident engagement startup, where he managed approximately 50% of total revenue and used resident data to train onsite teams to go from reactive to proactive.
Prior to ADT Multifamily and Flamingo, he served as the Leasing Manager at ATLAS, a 633-unit high-rise in Downtown Oakland, securing its rank as the #3 asset on J. Turner and Associates’ ORA Elite 1% in 2021. Joseph’s data-driven methodologies and forward-thinking strategies have consistently reshaped the property management sector, specifically the leasing and resident experience.
In his free time, he enjoys trying different fitness training programs, exploring nature with his dog, trying new coffee shops in the cities he visits, and giving back to the community by way of the Business Advisory Council for Orangewood Foundation in Santa Ana, Ca.